Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Join International Trading Inc. DBA Cooks Forge (“Cooks Forge,” “we,” “us,” or “our”). Throughout the site, the terms “we”, “us” and “our” refer to Cooks Forge. Cooks Forge offers this website, including all information, tools, and services (collectively, “Service” or “Services”) available from this site to you, the user (“you” or “user”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, manufacturers, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and may involve:
(a) Transmissions over various networks; and
(b) Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is for general information only and should not be relied upon without consulting primary, more accurate, or more complete sources. Any reliance on the material on this site is at your own risk.
Historical information, if any, is provided for reference only. We reserve the right to modify site content at any time, but have no obligation to update it. You agree it is your responsibility to monitor changes.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.
All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained will meet your expectations.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders using the same billing or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time of order.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account details, including email addresses and payment details, so we can complete your transactions and contact you as needed.
For more details, please review our Return Policy and Shipping Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools we do not monitor or control.
You acknowledge and agree that we provide such tools “as is” and “as available” without warranties or endorsements. We have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools is at your own risk and discretion. You should ensure familiarity and approval of the terms under which such tools are provided by relevant third-party providers.
Future services or features introduced through the website will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and Services may include materials from third parties.
Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for evaluating the content or accuracy of third-party materials and will have no liability for any third-party materials or websites.
Any dealings with third-party websites are at your own risk. Review third-party policies carefully before engaging in any transactions.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us creative ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate, and use them without restriction. We have no obligation to maintain comments in confidence, pay compensation, or respond.
We may monitor and remove content we deem unlawful, offensive, or in violation of these Terms. You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You are responsible for your comments and their accuracy. We assume no liability for comments posted by you or third parties.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct such errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose or in violation of any applicable laws. Prohibited uses include, but are not limited to, infringement of our or others’ intellectual property, harassment or discrimination, submitting false information, uploading viruses or malicious code, collecting personal information of others, and interfering with the security features of the Service.
We may terminate your use of the Service for violating any prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free Service.
We may remove the Service for indefinite periods or cancel it at any time without notice.
All products and Services delivered to you are provided “as is” and “as available” without warranties, unless explicitly stated otherwise.
To the fullest extent permitted by law, Cooks Forge and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service or products purchased through it.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cooks Forge and its parent, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees from any claim (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision is still enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This does not affect the validity of remaining provisions.
SECTION 16 - TERMINATION
These Terms remain in effect unless terminated by you or us. You may terminate them at any time by ceasing to use our site or Services.
If you fail to comply with any term, we may terminate the agreement without notice, and you remain liable for all amounts due up to the termination date.
SECTION 17 - ENTIRE AGREEMENT
These Terms, along with any policies or operating rules posted by us (including our Return and Shipping Policies), constitute the entire agreement between you and us, superseding any prior agreements.
Any ambiguities in interpretation shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update or change these Terms by posting changes to our website. Your continued use of the site after changes are posted constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@cooksforge.com.
Cooks Forge
Jo International Trading Inc.
Warehouse
55-30 58th St.
Maspeth, NY 11378
Storefront
27 Allen st.
New York, NY 10002
Phone: +1 (212)-748-6170
SECTION 21 - MOBILE MESSAGING PROGRAM
Cooks Forge SMS Alerts Cooks Forge offers a mobile messaging program where users can expect to receive updates regarding orders, abandoned cart reminders, and promotional marketing offers. By opting into the program, you agree to these terms.
Opt-Out Instructions You can cancel the SMS service at any time. Simply text "STOP" to the shortcode or number from which you are receiving messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions To rejoin the program, simply sign up as you did initially (via our website or keyword opt-in), and we will resume sending SMS messages to you.
Help Instructions If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support@cooksforge.com or call us at +1 (212)-748-6170.
Carrier Liability & Rates Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on user interaction and account activity. For questions about your text plan or data plan, contact your wireless provider.
Privacy & Compliance For privacy-related inquiries, please refer to our privacy policy: https://cooksforge.com/policies/privacy-policy. We operate this program in compliance with industry standards (CTIA guidelines) and all applicable legal regulations to ensure the security and integrity of our messaging services.
By using our site, you acknowledge that you have read, understood, and agree to these Terms of Service.